Clinia
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  • Directory Help Center
    • 🚀Getting started
      • Directory User Roles
      • Glossary
      • How do I set up my account?
      • How do I view my account information?
      • How to change the language of your Directory
      • How to contact Clinia's support team
      • Using the workspace switcher
      • What is the Directory?
    • 🔎Using the Directory
      • How to use the Directory
      • All about resources
        • Adding a new resource
        • How can I update a resource?
        • How to navigate health sectors and services within a resource
        • How to share a resource
        • What information is available about a resource
        • What is the physician's practice restriction warning?
        • Who can see a resource I added?
        • Read-only resources
      • Getting better search results
        • Consulting emergency room wait times or bed occupancy rates
        • How do I search for resources in a specific geographic location?
        • How to narrow search results for a targeted population segment
        • Looking up a practitioner or establishment
        • Resources offering online appointment booking
        • Searching for a facility by name
        • Searching for a specific service
        • Searching for professionals with the Health Sectors filter
        • Using query suggestions
        • Using search filters
        • What is the concept highlighting feature?
    • 👥Using the Administration portal
      • Adding a new user to your workspace
      • How to change a user's role
      • Managing access to the Administration portal
      • What is the Administration portal and who can access it?
    • ⚙️Troubleshooting
      • How to reset or update your password
      • I can't add a resource
      • I can't log into my account
      • I can't update a resource
      • Report inaccurate or missing information about a read-only resource
      • Why are some search filters disabled?
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  1. Directory Help Center
  2. Getting started

How do I set up my account?

When you're added as a user by an account administrator, you will receive an email invitation to complete your Clinia account setup. If you haven’t received an email invitation check your spam folder

To access your Clinia account and complete the setup:

  1. Click the link provided in the email. You will then be redirected to Clinia.

  2. Enter your username. Your username is the email address where you received the invitation.

  3. Set a password.

  4. All done, you’re now ready to use your Clinia Directory!

For security purposes, the activation link expires after 5 days. After that, please contact your administrator and have them send you a new invitation email.

❗️ If you click on the email link after having completed the setup of your account, it will show an error and redirect you to the login page.

Last updated 2 years ago

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