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  • Directory Help Center
    • 🚀Getting started
      • Directory User Roles
      • Glossary
      • How do I set up my account?
      • How do I view my account information?
      • How to change the language of your Directory
      • How to contact Clinia's support team
      • Using the workspace switcher
      • What is the Directory?
    • 🔎Using the Directory
      • How to use the Directory
      • All about resources
        • Adding a new resource
        • How can I update a resource?
        • How to navigate health sectors and services within a resource
        • How to share a resource
        • What information is available about a resource
        • What is the physician's practice restriction warning?
        • Who can see a resource I added?
        • Read-only resources
      • Getting better search results
        • Consulting emergency room wait times or bed occupancy rates
        • How do I search for resources in a specific geographic location?
        • How to narrow search results for a targeted population segment
        • Looking up a practitioner or establishment
        • Resources offering online appointment booking
        • Searching for a facility by name
        • Searching for a specific service
        • Searching for professionals with the Health Sectors filter
        • Using query suggestions
        • Using search filters
        • What is the concept highlighting feature?
    • 👥Using the Administration portal
      • Adding a new user to your workspace
      • How to change a user's role
      • Managing access to the Administration portal
      • What is the Administration portal and who can access it?
    • ⚙️Troubleshooting
      • How to reset or update your password
      • I can't add a resource
      • I can't log into my account
      • I can't update a resource
      • Report inaccurate or missing information about a read-only resource
      • Why are some search filters disabled?
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  1. Directory Help Center
  2. Using the Directory

How to use the Directory

Last updated 2 years ago

We’ve built multiple components to the Directory’s search function that influence the search results you obtain and how those results are presented to you.

Here’s a breakdown of those components:

  1. Search field The search field is one of the main components of Directory searches. You can search for many things, including:

    • Establishment names (e.g. Hospitals, Interdisciplinary Clinics, etc.)

    • Professional’s name (e.g. Dr. Sing, John Smith, etc.)

    • Disciplines (e.g. psychotherapy, cardiology, dentistry, etc.)

    • Services (e.g. addiction treatment, pap test, pediatric optometry consultation, etc.)

    • Conditions or symptoms (e.g. bipolar disorder, bursitis, etc.)

    • And others! You’ll notice that as you type, Clinia will display query suggestions. Use them for faster, more accurate results!

  2. Location field The location field allows you to narrow your search query to a specific city, region, postal code, or even neighbourhood. Start typing and select one of the suggestions prompted. Only resources close to the chosen location will appear in the search results.

  3. Search Button Click this button to query the Directory and see the search results.

  5. Clear Filters Button Lets you quickly clear all the current filter values.

  6. Search Results This is where your search results are displayed. You will also see statistics about the search you just performed.

  7. Sorting The Sort by option allows you to sort your results by:

    • Most relevant: shows the most relevant results first

    • Distance: shows closest results first

    • Last updated: shows most recently updated results first

The Distance sorting option is only available if your search query includes a location parameter. Use the location field (2) to do so!

8. Show Map Enable the Show map option to visualize your search results on a map.

9. Administration portal Click on the gear wheel icon to access the Administration portal. Note that the Administration portal is only available to users with an Admin role. 10. Help panel Contains links to the Clinia Help Center, our status page, and a feedback form.

11. Profile menu Click on your profile icon to access your account information or to log out.

Filters Filters allow you to narrow your search and get more specific results by including or excluding results based on the criteria you enter. For additional information about Filters, .

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