Help Centre
Search the current help centre
Archive
This article describes Concord, a previous Clinia product. It is no longer maintained and is kept only so existing links continue to resolve. For the Clinia Context Engine for Health AI, use the current help centre.

Edit your user information

Overview

You can update your personal account details and your preferred application language (UI) from your Account Details page.

This includes:

  • Your first name and last name

  • Your default UI language

Note

Note: Your email address cannot be changed after account creation.

Steps to edit your user information

  1. Log in to Clinia’s platform (https://auth.clinia.com/)

  2. Click the Account Details tab

  3. Under User Details , update:

    • First Name(s)

    • Last Name

  4. Click Update Details to save your changes

Troubleshooting

I can’t edit my email address

This is expected. Your email address is locked after account creation. If you need to update the email linked to your account, contact your organization administrator or Clinia Support.

My changes didn’t save

Try the following:

  • Confirm you clicked Update Details

  • Refresh the page and verify the changes

  • Log out and log back in

Need help?

If you’re unable to update your account details, contact your organization administrator or Clinia Support and include:

  • The email address linked to your account

  • What you were trying to update (name or language)

  • A screenshot of any error message (if applicable)

Recent searches

Your recent searches will appear here.